PDFs are sent automatically through a link on your receipt from studio21.market. You can click on this link to download the pattern. If you do not see the receipt from studio21.market, please check your spam folder.
You can also login to your studio21.market account, if you have created one.
If you click the link to download the pattern and it does not open automatically please know that it is somewhere on the device. Check the downloads folder. The system allows three download attempts. We can reset the limit if necessary, but if you have reached the limit then the PDF is somewhere on the device. After opening the PDF please save it directly on your device in a place you can find it in the future.
PDF patterns that include templates need to be printed at 100%. The templates always include 1/2-inch or 1-inch marks to compare and measure to be extra sure they are printing at a true 100%, sometimes stated as "no scaling". Many printers will default to less than 100% (this is common when a printer is set with "fit to page" as the default option). Even if a pattern is printing at 98%, though it will look almost the same, it won"t come together correctly which can be really frustrating.
Please email within 24 hours of placing the order if there are any cancellations or changes to your order. Any reduction to your order or cancellations not reported within 24 hours will be issued a restocking fee of up to 20% of the total deducted from your order. Please notify us via email at email@example.com of incorrectly shipped merchandise or returns within five days of receipt, and returns or exchanges must be postmarked within five days of reporting. All merchandise should be returned unopened, unused, and in its original packaging.
Welcome to Studio21.Market™, a service of Light Creations, Inc., dba Studio 21 Market™. Please read this Visitors Agreement; by using this website, you accept its terms.
As a condition of your use of our website, you agree with Light Creations, Inc, dba Studio 21 Market™, that you will not use it for any purpose that is unlawful or prohibited by these terms, conditions, and notices.
Our website is an evolving medium; we may change the terms of this agreement from time to time. By continuing to use the service after we post any such changes, you accept this agreement as modified.
From time to time there may be information on our website or in our catalogs that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Light Creations, Inc., dba Studio 21 Market™ reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
Please contact us should you wish to use any of our content or make reference to our designers, studio21.market, Studio 21 Market™ publicly. Along with seeking our permission, we ask that you provide credit for any content you intend to re-use and hyperlink it to https://studio21.market if used online. Whenever possible, we are happy to provide high resolution photographs and answer any questions you may have at that time.
We reserve the right to request that any third-party remove our content or other copyrighted materials at any time for any reason.
Karen Munger, Light Creations, Inc., dba Studio 21 Market™, and studio21.market are properties of Light Creations, Inc. In addition, any photos, designs, graphics, text, or other content are protected by worldwide copyright and other intellectual property laws, treaties and protections. You may not reproduce, publish, distribute, transmit, transfer, sell, or modify any portion of this site without express written permission from Light Creations, Inc., dba Studio 21 Market™.
All third party names, trademarks, and copyrights are properties of their respective owners.
We want to promote an atmosphere where our friends and customers can engage in productive and positive conversation and community. Therefore, we reserve the right to block, delete, or otherwise restrict comments and posts from our social media channels which contain personal attacks, hateful or divisive speech, profanity -- or those which promote a personal, political, or other unrelated business or agenda.
PRIVACY / SECURITY
INFORMATION GATHERING & USAGE
When you register on our site, place an order, or subscribe to our newsletter some of your personal information is required. You may be asked to enter your name, email address, mailing address, phone number or credit card or other information. You may visit our site anonymously by declining to engage in any of these interactions.
The information you choose to give us may be used in any of the following ways:
- To improve our website
- To process a transaction
- To provide you with order status
- To send Studio 21 Market™ newsletters or messages.
Note: You may unsubscribe from our newsletters by following the unsubscribe instructions located at the bottom of each mailing/email/newsletter.
The information you submit to us, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or requested service.
Internet fraud is a serious matter. We encourage you to be cautious about submitting your financial information online and to vet any organization which purports to protect your information. If you feel that you have been the victim of fraudulent purchase activity through our store, please contact your bank (or related financial institution) immediately. Unless instructed not to by your financial institution, contact us next. If the questionable transaction is "pending," there is a chance we can cancel it before any money has been exchanged. If the payment has been processed, please contact us so that we can put a hold on it before it gets shipped. We will do everything in our power to prevent the processing of fraudulent orders, inclusive to contacting you by phone or email to verify your payment and shipping information.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and so long as they agree to comply with our policies. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
THIRD PARTY LINKS
We may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We claim no responsibility or liability for the content and/or activities of these third parties, though we welcome feedback about them -- contact us at firstname.lastname@example.org.
In compliance with the requirements of GDPR (General Data Protection Regulation), we allow customers to:
- Manage their personal data
- Request we stop processing their personal data
- Request access to any of their personal data for whatever use they see fit
- Request we remove their personal data entirely
Customers and site visitors interested in any of the above should email email@example.com, and we will be happy to help you.
In compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to individuals who are at least 13 years or older.
We reserve the right to change these policies at anytime. Please contact us at firstname.lastname@example.org if you have any questions about the above information.